Questions?
Must-Know
As of 2023, Moraine Lake Road is closed to private vehicles. To visit, you may use a licensed private tour operator like Banff Bear Travel. We provide join-in tour and private tour service and guaranteed access without the hassle of shuttle bookings.
It is costumary to tip for service such as guided tour, resteruant, massage etc in Canada but booking with Banff Bear Travel would have no pressure for tips!
While tips are not expected. If your guide goes above and beyond, makes your experience truly special, for example, he take beautiful pictures for you or helps you a lot, please feel free to tip anything.
We deeply appreciate them!
You can find public parking and pay online :
***During the peak season from June to October, arriving earlier is recommended to secure parking.***
There are approximately 65–70 grizzly bears and 40 American black bears living within Banff National Park. While wildlife sightings are never guaranteed, booking a tour increases your chances. At Banff Bear Travel, our guides are experts at spotting wildlife from a safe distance. If a bear is spotted, your guide may stop the vehicle if it is safe for both the passengers and the bears.
Sure, a great variety of wildlife commonly found in Banff and Jasper National Parks.
- Mule deer
- White tailed deer
- Elk
- Moose
- Grizzly bear
- Black bear
- Bald eagle
- Raven
- Columbia ground squirrel
- Golden-mantled ground squirrel
- Pika
- Red squirrel
- Least chipmunk
- Hoary Marmot
- Mountain Goat
- Big Horn Sheep
and more
Please respect our local animal residents and observe in safe distance.
***It is illegal to feed, entice or disturb any wildlife in a national park. Violators will be charged, be required to appear in court, and could pay fines up to $25, 000.***
***We will definitely report to the authority! ***
Our all-inclusive tours mean that everything you need for a seamless and enjoyable experience is covered in the price you see upfront. Unless explicitly specified, there are no hidden fees, no surprise charges, or add-ons at checkout.
Unless otherwise noted, our tours include:
- Activity tickets (when available, as specified in the tour description)
- National park entrance fees
- Complimentary instant photo (x1 per guest)
- Free Wi-Fi onboard for your convenience
- Pick-up and drop-off at designated locations in Calgary, Canmore, or Banff
- 5% Goods and Services Tax (GST)—no surprises at checkout
- Air-conditioned transportation for a comfortable journey
- Interpretive driver guide to provide expert insights and enhance your experience
You're not just booking a tour!
You're supporting fair, sustainable tourism and choosing a company that puts people, quality, and experience first.
Premium, All-Inclusive Pricing
One clear price. No hidden fees.
Every tour includes attraction tickets available, 5% GST, free Starlink access and more — clearly listed upfront.
No Pressure Tipping
Tips are not required or expected. We've built fair compensation into the tour price, so you can relax and focus on the journey.
More Time Where It Matters
Unlike rushed group tours, we offer extended stays at each attraction, giving you more time to explore, photograph, and enjoy.
Exceptional Staff, Exceptional Service
We proudly pay our team above-market wages and follow all Canadian labor laws.
Happy guides = better energy, safer trips, and a more personalized experience for you.
We promise no more than 14 guests per trip.
This isn’t just a number — it’s our philosophy.
By keeping our groups small, we ensure:
- More personalized service
- A relaxed, intimate experience
- Less time waiting for others
- More flexibility and interaction with your guide
- Easier access to viewpoints and photo stops
- A comfortable, uncrowded ride
- We believe travel should feel like a road trip with friends, not a crowded tour bus.
1. Arrive 5 minutes prior to the scheduled bus departure time.
2. Present your ticket (e-ticket / paper ticket).
3. Fasten your seatbelt.
4. Enjoy!
***Guests who miss the bus will not be eligible for a refund.***
- Drop off only
- No reservation needed.
- Whether it’s accepted depends on the driver/guide's discretion.
- A minimum $10 CAD tip in cash per person is required if accepted. ( 100% to the driver/ guide)
- Route is determined by the driver/guide.
From Calgary to Banff typically takes about 1.5 hours , but traffic conditions may cause delays.
Our drivers strictly adhere to traffic laws and will not use their phones while driving.
It’s illegal to text or call while operating a vehicle.
We’ll notify you as soon as it’s safe for the driver to do so
We appreciate your patience and understanding as we prioritize safety over speed.
Please arrive at meet up point on time.
Our guides follow strict schedules to avoid fatigue, ensuring safe and enjoyable tours.
Let's be respectful of everyone's time!
The weather in the Rocky Mountains is unpredictable and change very quickly.
We recommend you to bring:
- Sunscreen
- Sunglasses
- Hat
- Waterproof and windproof Jacket
- Sneaker
In Winter:
- Knit Cap
- Face Mask
- Layers (Heater onboard)
- Gloves
- Snowboot
***Avoid wearing white in winter as it can be difficult to spot someone who has fallen in the snow.***
We don't want to find a Captain America in summer!
Learn more about the places you visit:
Before arriving at each destination, our guides will provide a brief interpretive talk to share stories and insights.
Please feel free to raise your questions on the bus ! Your curiosity might spark interest for others too.
We don’t call our team “guides” like other companies. We want them to feel like your local buddy—someone who shows you around and shares their love for the area.
Please treat your new friend with respect, just as they do for you.
Enjoy the beauty of nature together, and if you feel like sharing a gesture of kindness, perhaps a can of coca cola (No pepsi please) would make their day!
We encourage you to explore freely, but responsibly:
Stay within legal boundaries and respect national park rules.
Always prioritize your safety and respect nature and fellow tourists.
If you plan to venture far, notify your guide or fellow travelers so everyone stays informed.
We’re proud to promote local talent:
Aactivities hosted by them on our website are commission-free!
We promise that 100% of profit (minus GST and transaction fees to the booking system) go directly to the artists.
Your support directly helps them thrive.
We treat everyone equally. No matter who you are, you’ll receive the same respect, care, and quality of service.
The most efficient way to see both lakes is via a Banff Bear Travel's guided tour. Public shuttles often involve long wait times and transfers. A private or small-group tour allows you to visit both iconic lakes.
Safety & Comfort
Smoking is only permitted in designated areas within national parks.
Please DO NOT smoke on / around our vehicle.
Please dispose of cigarette butts responsibly and ensure no risk of fire remains.
While your right to smoke is respected, we kindly ask you to avoid smoking during tours as the confined space of our buses can affect others.
Let’s prioritize fresh air for everyone!
Bears do not like smoking :(
We cherish every guest, from the tiniest explorers to the most seasoned travelers.
In fact, we love your kids and want to take care of them like a Mama Bear guarding her cubs. Because of that protective instinct, we want to ensure they are safe, comfortable, and happy.
To guarantee the absolute best experience for everyone—including your little one—we strongly recommend our Private Tour Service for families with young children.
Here is why Private Tour Service is the best choice for you:
The Reality of the Wild: National Park facilities are limited in remote areas. A private tour allows us to cater to your child's needs (like frequent stops or temperature adjustments) without the pressure of a fixed schedule.
The "Travel Slower" Pace: Our standard small groups (11-14 people) move together to maximize the scenery. A private tour gives you the freedom to move at your own rhythm—whether that means pausing for a nap or lingering longer to watch a squirrel.
Safety First: We want to ensure your child is safe and happy without compromising the immersion of the group experience.
Please contact us in advance! We’d love to chat about your family's needs and design a custom plan that turns this trip into a perfect memory, not a stressful challenge.
Transparency is part of our service promise. Our tour pricing structures are based on standard admission requirements for National Park activities:
- Adult: Age 16 - 99
- Youth: Age 6 - 15
- Child: Age 3 - 5
While we have these categories for ticketing, we often get asked, "Is my child too young?"
At Banff Bear Travel, we believe in Travel Slower and Explorer Deeper. Our philosophy is simple: We recommend respecting the child's wishes.
The "perfect age" isn't just a number on a passport. We believe the right time to travel is when your child can articulate that they want to come along and explore with the family.
When a child is ready to express that curiosity, they are ready to engage with the stories of the Rockies, spot the wildlife, and truly enjoy the journey without it becoming a struggle. This ensures the trip is a happy memory for them, for you, and for your fellow travelers in our small group.
Included per guest:
1 small carry-on (e.g., backpack/carry-on luggage – max 55x23x40 cm)
1 small personal item (e.g., purse, camera bag, or reusable tote)
Extra luggage? Let us know in advance—we can arrange extra space if available.
Stroller / Foldable Wheelchair? Allowed with advance notice and depending on availability.
The weather in the Rocky Mountains is unpredictable and change very quickly.
We recommend you to bring:
- Sunscreen
- Sunglasses
- Hat
- Waterproof and windproof Jacket
- Sneaker
In Winter:
- Knit Cap
- Face Mask
- Layers (Heater onboard)
- Gloves
- Snowboot
***Avoid wearing white in winter as it can be difficult to spot someone who has fallen in the snow.***
We don't want to find a Captain America in summer!
We have a zero-tolerance policy:
Illegal substances are strictly prohibited for both guests and guides.
Any violations will be reported to the authorities, and violators will be removed from the tour without a refund.
While cannabis is legal, impaired driving is not. If you suspect a guide or driver is under the influence, we encourage you to report it immediately for everyone’s safety.
- No pets allowed on tours or private transfers.
- Exception: Trained service animals with accreditation.
- Advance notice required for service animals.
- Emotional support animals not accepted.
The most efficient way to see both lakes is via a Banff Bear Travel's guided tour. Public shuttles often involve long wait times and transfers. A private or small-group tour allows you to visit both iconic lakes.
Yes, carrying bear spray is highly recommended for anyone exploring the Banff backcountry.
When you book with Banff Bear Travel, your professional guide is already equipped with bear spray and is expertly trained in bear safety protocols.
We prioritize the safety of our guests and our "colleague" bears, ensuring encounters are respectful and safe without the need for intervention.
Types of Tours / Destination
As of 2023, Moraine Lake Road is closed to private vehicles. To visit, you may use a licensed private tour operator like Banff Bear Travel. We provide join-in tour and private tour service and guaranteed access without the hassle of shuttle bookings.
It is costumary to tip for service such as guided tour, resteruant, massage etc in Canada but booking with Banff Bear Travel would have no pressure for tips!
While tips are not expected. If your guide goes above and beyond, makes your experience truly special, for example, he take beautiful pictures for you or helps you a lot, please feel free to tip anything.
We deeply appreciate them!
You can find public parking and pay online :
***During the peak season from June to October, arriving earlier is recommended to secure parking.***
There are approximately 65–70 grizzly bears and 40 American black bears living within Banff National Park. While wildlife sightings are never guaranteed, booking a tour increases your chances. At Banff Bear Travel, our guides are experts at spotting wildlife from a safe distance. If a bear is spotted, your guide may stop the vehicle if it is safe for both the passengers and the bears.
Smoking is only permitted in designated areas within national parks.
Please DO NOT smoke on / around our vehicle.
Please dispose of cigarette butts responsibly and ensure no risk of fire remains.
While your right to smoke is respected, we kindly ask you to avoid smoking during tours as the confined space of our buses can affect others.
Let’s prioritize fresh air for everyone!
Bears do not like smoking :(
Sure, a great variety of wildlife commonly found in Banff and Jasper National Parks.
- Mule deer
- White tailed deer
- Elk
- Moose
- Grizzly bear
- Black bear
- Bald eagle
- Raven
- Columbia ground squirrel
- Golden-mantled ground squirrel
- Pika
- Red squirrel
- Least chipmunk
- Hoary Marmot
- Mountain Goat
- Big Horn Sheep
and more
Please respect our local animal residents and observe in safe distance.
***It is illegal to feed, entice or disturb any wildlife in a national park. Violators will be charged, be required to appear in court, and could pay fines up to $25, 000.***
***We will definitely report to the authority! ***
Our all-inclusive tours mean that everything you need for a seamless and enjoyable experience is covered in the price you see upfront. Unless explicitly specified, there are no hidden fees, no surprise charges, or add-ons at checkout.
Unless otherwise noted, our tours include:
- Activity tickets (when available, as specified in the tour description)
- National park entrance fees
- Complimentary instant photo (x1 per guest)
- Free Wi-Fi onboard for your convenience
- Pick-up and drop-off at designated locations in Calgary, Canmore, or Banff
- 5% Goods and Services Tax (GST)—no surprises at checkout
- Air-conditioned transportation for a comfortable journey
- Interpretive driver guide to provide expert insights and enhance your experience
We cherish every guest, from the tiniest explorers to the most seasoned travelers.
In fact, we love your kids and want to take care of them like a Mama Bear guarding her cubs. Because of that protective instinct, we want to ensure they are safe, comfortable, and happy.
To guarantee the absolute best experience for everyone—including your little one—we strongly recommend our Private Tour Service for families with young children.
Here is why Private Tour Service is the best choice for you:
The Reality of the Wild: National Park facilities are limited in remote areas. A private tour allows us to cater to your child's needs (like frequent stops or temperature adjustments) without the pressure of a fixed schedule.
The "Travel Slower" Pace: Our standard small groups (11-14 people) move together to maximize the scenery. A private tour gives you the freedom to move at your own rhythm—whether that means pausing for a nap or lingering longer to watch a squirrel.
Safety First: We want to ensure your child is safe and happy without compromising the immersion of the group experience.
Please contact us in advance! We’d love to chat about your family's needs and design a custom plan that turns this trip into a perfect memory, not a stressful challenge.
Transparency is part of our service promise. Our tour pricing structures are based on standard admission requirements for National Park activities:
- Adult: Age 16 - 99
- Youth: Age 6 - 15
- Child: Age 3 - 5
While we have these categories for ticketing, we often get asked, "Is my child too young?"
At Banff Bear Travel, we believe in Travel Slower and Explorer Deeper. Our philosophy is simple: We recommend respecting the child's wishes.
The "perfect age" isn't just a number on a passport. We believe the right time to travel is when your child can articulate that they want to come along and explore with the family.
When a child is ready to express that curiosity, they are ready to engage with the stories of the Rockies, spot the wildlife, and truly enjoy the journey without it becoming a struggle. This ensures the trip is a happy memory for them, for you, and for your fellow travelers in our small group.
You're not just booking a tour!
You're supporting fair, sustainable tourism and choosing a company that puts people, quality, and experience first.
Premium, All-Inclusive Pricing
One clear price. No hidden fees.
Every tour includes attraction tickets available, 5% GST, free Starlink access and more — clearly listed upfront.
No Pressure Tipping
Tips are not required or expected. We've built fair compensation into the tour price, so you can relax and focus on the journey.
More Time Where It Matters
Unlike rushed group tours, we offer extended stays at each attraction, giving you more time to explore, photograph, and enjoy.
Exceptional Staff, Exceptional Service
We proudly pay our team above-market wages and follow all Canadian labor laws.
Happy guides = better energy, safer trips, and a more personalized experience for you.
We promise no more than 14 guests per trip.
This isn’t just a number — it’s our philosophy.
By keeping our groups small, we ensure:
- More personalized service
- A relaxed, intimate experience
- Less time waiting for others
- More flexibility and interaction with your guide
- Easier access to viewpoints and photo stops
- A comfortable, uncrowded ride
- We believe travel should feel like a road trip with friends, not a crowded tour bus.
1. Arrive 5 minutes prior to the scheduled bus departure time.
2. Present your ticket (e-ticket / paper ticket).
3. Fasten your seatbelt.
4. Enjoy!
***Guests who miss the bus will not be eligible for a refund.***
- Drop off only
- No reservation needed.
- Whether it’s accepted depends on the driver/guide's discretion.
- A minimum $10 CAD tip in cash per person is required if accepted. ( 100% to the driver/ guide)
- Route is determined by the driver/guide.
From Calgary to Banff typically takes about 1.5 hours , but traffic conditions may cause delays.
Our drivers strictly adhere to traffic laws and will not use their phones while driving.
It’s illegal to text or call while operating a vehicle.
We’ll notify you as soon as it’s safe for the driver to do so
We appreciate your patience and understanding as we prioritize safety over speed.
Please arrive at meet up point on time.
Our guides follow strict schedules to avoid fatigue, ensuring safe and enjoyable tours.
Let's be respectful of everyone's time!
Included per guest:
1 small carry-on (e.g., backpack/carry-on luggage – max 55x23x40 cm)
1 small personal item (e.g., purse, camera bag, or reusable tote)
Extra luggage? Let us know in advance—we can arrange extra space if available.
Stroller / Foldable Wheelchair? Allowed with advance notice and depending on availability.
The weather in the Rocky Mountains is unpredictable and change very quickly.
We recommend you to bring:
- Sunscreen
- Sunglasses
- Hat
- Waterproof and windproof Jacket
- Sneaker
In Winter:
- Knit Cap
- Face Mask
- Layers (Heater onboard)
- Gloves
- Snowboot
***Avoid wearing white in winter as it can be difficult to spot someone who has fallen in the snow.***
We don't want to find a Captain America in summer!
Learn more about the places you visit:
Before arriving at each destination, our guides will provide a brief interpretive talk to share stories and insights.
Please feel free to raise your questions on the bus ! Your curiosity might spark interest for others too.
We don’t call our team “guides” like other companies. We want them to feel like your local buddy—someone who shows you around and shares their love for the area.
Please treat your new friend with respect, just as they do for you.
Enjoy the beauty of nature together, and if you feel like sharing a gesture of kindness, perhaps a can of coca cola (No pepsi please) would make their day!
We have a zero-tolerance policy:
Illegal substances are strictly prohibited for both guests and guides.
Any violations will be reported to the authorities, and violators will be removed from the tour without a refund.
While cannabis is legal, impaired driving is not. If you suspect a guide or driver is under the influence, we encourage you to report it immediately for everyone’s safety.
We encourage you to explore freely, but responsibly:
Stay within legal boundaries and respect national park rules.
Always prioritize your safety and respect nature and fellow tourists.
If you plan to venture far, notify your guide or fellow travelers so everyone stays informed.
We’re proud to promote local talent:
Aactivities hosted by them on our website are commission-free!
We promise that 100% of profit (minus GST and transaction fees to the booking system) go directly to the artists.
Your support directly helps them thrive.
We treat everyone equally. No matter who you are, you’ll receive the same respect, care, and quality of service.
- No pets allowed on tours or private transfers.
- Exception: Trained service animals with accreditation.
- Advance notice required for service animals.
- Emotional support animals not accepted.
The most efficient way to see both lakes is via a Banff Bear Travel's guided tour. Public shuttles often involve long wait times and transfers. A private or small-group tour allows you to visit both iconic lakes.
Yes, carrying bear spray is highly recommended for anyone exploring the Banff backcountry.
When you book with Banff Bear Travel, your professional guide is already equipped with bear spray and is expertly trained in bear safety protocols.
We prioritize the safety of our guests and our "colleague" bears, ensuring encounters are respectful and safe without the need for intervention.
